Privacy Policy

Last updated: 2026

1. Introduction

Palletwise ("we", "us", "our") is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

2. Information We Collect

We may collect the following personal information:

• Name, email address, phone number when you submit a form on this website
• Business name and address for quote and order purposes
• Website usage data via analytics (anonymised)

3. How We Use Your Information

We use your information to:

• Respond to quote requests and general enquiries
• Process orders and arrange deliveries
• Communicate service updates relevant to your account

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfil services (e.g. logistics providers for delivery).

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Data submitted through our website forms is transferred securely.

6. Contact

For privacy-related enquiries, contact us at info@palletwise.com.au.